Hi Cynthia,
I hope this message finds you in good health. I wanted to discuss something with you, understanding that it may not be within your regular responsibilities, but you are the closest point of contact I have with the HOA board. As a new resident in the neighborhood, I feel it’s essential to address a recent incident that has been causing me distress. I have prepared a formal letter (attached) to provide a more detailed account of what transpired. However, there is one crucial detail that I did not include in the letter: (continuation in the email)